Company: The Boat House
Job Title: Host
Location: 4708 E. Old Main Street, Richmond, Virginia 23231
Job Description:We are seeking a personable and skilled Host to join our team at our Richmond, Virginia location. The ideal candidate will have exceptional customer service skills, a welcoming demeanor, and the ability to manage guest interactions effectively. Responsibilities include greeting and seating guests, managing reservations, and providing an exceptional dining experience. Strong communication and organizational skills are essential.
Key Responsibilities:- Greet and welcome guests promptly and courteously- Manage reservations and seating arrangements efficiently- Provide information about menu items and specials- Ensure guest satisfaction and handle any issues or complaints professionally- Maintain a clean and organized front-of-house area- Coordinate with other staff to ensure smooth operations
Skills and Qualifications:- Excellent customer service and interpersonal skills- Strong communication abilities- Organizational skills and attention to detail- Ability to handle high-pressure situations calmly- Previous experience in a hosting or similar role preferred- Knowledge of reservation systems and dining etiquette